Sales Policy

Sales Policy

These conditions are important for both you and Eurocongres, as they have been designed to create a legally binding agreement between us, protecting your rights as a customer and ours as a company.

Please read these conditions and our privacy policy carefully before confirming your payment to place an order.

Currently, the contracting of products and services through eurocongres.es can only be done in Spanish.

Eurocongres will not keep a copy of these conditions linked to each purchase, so we recommend that you keep a copy of them for each purchase.

Order

Placing an order on eurocongres.es implies full and complete acceptance of the prices, the description of the products for sale, and the general conditions of sale, which will be the only ones applicable to the contract thus concluded.

You agree to use the website to make legally valid inquiries or orders. You also commit to providing us with your email address, postal address, and/or other contact details accurately and correctly, acknowledging that we may use this information to contact you if necessary in accordance with our privacy policy. If you do not provide us with all the information we need, we will not be able to process your order correctly. You will be able to identify errors in the information provided in the confirmation emails we send you and, where appropriate, correct them through Customer Service, by our email or by calling 958 209 361.

By placing an order through eurocongres.es, you guarantee that you are fully authorized to use the corresponding credit or debit card, if you choose such a method of payment. Only individuals with the legal capacity to enter into contracts relating to the class of goods and services proposed on this website can place orders on eurocongres.es.

To place an order, you must follow the online purchase process to payment. Once the above process is completed, you will receive an email acknowledging receipt of your order (the “Order Confirmation”).

Availability

Products are not offered but payment for different services on this website, so the availability of such services will be on the website.

If you do not want a service, there will always be a return policy associated with that service described on the purchase page to refund the amount you may have paid minus management expenses or according to dates before the service.

Delivery

Eurocongres sells services, not products, and is committed to sending the purchased services to your email or home address or to another physical person different from the one who places the order, provided that the delivery address is located in mainland Spain or the Balearic Islands.

In order to optimize delivery, we appreciate you indicating an address where the order can be delivered during regular business hours.

For the purposes of these Conditions, it shall be understood that the "delivery" has been made or the product(s) have been "delivered" at the moment of signing for the receipt of them at the agreed delivery address. Or that the email shipment has been made correctly if there has not been contact with Eurocongres by the client.

Prices

The prices of the products will be those published on Eurocongres at any given time. These prices include the VAT in force. The price must be paid in full at the time of purchase.

Eurocongres reserves the right to modify at any time the sales prices listed on eurocongres.es, but the items will be invoiced based on the rates in effect at the time the order is placed subject to availability on that date.